This Privacy Policy explains how Brand with Hauwa (“Company,” “we,” “our,” or “us”) collects, uses, and protects personal information when you visit https://brandwithhauwa.com/, submit inquiries, request services, download resources, or otherwise interact with the site.
1. Information We Collect
We may collect personal information you provide directly through inquiry forms, project applications, newsletter signups, purchases, or other interactions with the site.
This may include:
- name
- email address
- company or product information
- billing information
- project details or inquiry responses
We may also automatically collect limited technical information such as browser type, IP address, device type, and site usage information for analytics and site performance purposes.
2. How We Use Information
We use collected information to:
- respond to inquiries and project requests
- provide services and deliver purchased products
- communicate about projects, updates, or resources
- improve website functionality and user experience
- maintain security and prevent fraudulent activity
- comply with applicable legal obligations
We do not sell personal information.
3. Third-Party Services
We may share limited information with trusted third-party providers necessary to operate the business, including:
- payment processors
- website hosting providers
- email delivery platforms
- analytics providers
Information is only shared where reasonably necessary to provide services or operate the website.
4. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
5. Contact
For questions regarding this Privacy Policy or your personal information, contact:
Email: contact@brandwithhauwa.com
Location: Abuja, Nigeria
Refund & Project Cancellation Policy
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This Refund and Cancellation Policy governs the conditions under which purchases of services and products from Brand With Hauwa are eligible for a refund or cancellation.
1. Refund Eligibility for Digital Products
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Digital Downloads (e.g., E-books, Templates): Due to the nature of immediate access to digital content, all sales of digital download products are FINAL and NON-REFUNDABLE.
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Online Courses/Workshops: Refunds for courses or workshops may be available only if requested within [Specify Number, e.g., 7] days of purchase AND if less than [Specify a Limit, e.g., 10%] of the course material has been accessed.
2. Service-Based Work
Due to the strategic and time-intensive nature of consulting, positioning, and design work, payments made for active project engagements are generally non-refundable once work has started.
Project work often involves:
- research and strategic analysis
- reserved production time
- internal planning and development
- creative and consulting work completed before final delivery
If a project is canceled before work begins, a partial or full refund may be considered depending on scheduling and preparation already completed.
If a client chooses to pause or terminate a project after commencement, Brand with Hauwa reserves the right to invoice for all work completed up to that point.
3. Requests & Questions
Questions regarding cancellations or refund eligibility can be directed to:
Please include:
- your name
- purchase or project details
- date of payment
- reason for request
4. Approved Refunds
Where refunds are approved, processing may take up to 14 business days depending on the original payment method and provider.
5. Contact
Email: contact@brandwithhauwa.com
Location: Abuja, Nigeria
Effective Date: 20 November 2025